Privacy Policy
Last updated: March 2025
This Privacy Policy describes how Barbara's Bags (hereinafter referred to as "the site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make purchases on the website www.valentyna-bratislava.com (hereinafter referred to as the "site") or otherwise interact with us in connection with the site (collectively referred to as the "services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or other person whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other steps required by applicable law.
How we collect and use your personal information
To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide, improve, or enhance the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What personal information we collect
The types of personal information we collect about you depend on how you interact with our site and use our services. When we use the term "personal information," we mean information that identifies you, relates to you, describes you, or can be connected with you. The following sections describe the categories and specific types of personal data we collect.
Information we collect directly from you
The information you provide directly to us through our services may include:
Contact information, including your name, address, phone number, and email address.
Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, security questions, and other information used for account security purposes.
Customer support information, including information you choose to provide in communications with us, such as when you send us a message through the Services.
Certain features of the Services may require you to provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") for this purpose. Usage Data may include information about how you access and use our site and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our Website and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments in order to fulfill your orders and provide you with the products or services you have requested, so that we can perform our contract with you.
When you visit our site, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.
How we use your personal information
Providing products and services. We use your personal information to provide services to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you account-related notifications, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating returns and exchanges, and other features and functionality related to your account. We may also enhance your shopping experience by allowing Shopify to associate your account with other Shopify services that you may choose to use. In such cases, Shopify will process your information as described in its Privacy Policy and Consumer Privacy Policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications via email, text message, or postal mail, and displaying advertisements for products or services. This may include using your personal information to better tailor the services and advertising on our site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products under Article 6(1)(f) of the GDPR.
Security and fraud prevention. We use your personal data to detect, investigate, or prevent fraud.Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activity. If you decide to use the services and register an account, you are responsible for keeping your account login details secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website for you and other customers under Article 6(1)(f) of the GDPR.
Communicating with you and improving our services. We use your personal data to provide customer support and improve our services. It is in our legitimate interest to respond to you, provide you with effective services, and maintain our business relationship with you in accordance with Article 6(1)(f) of the GDPR.
Cookies
Like many other websites, we use cookies on our site. Specific information about the cookies we use in connection with powering our store using Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to power and improve our site and services (including remembering your actions and preferences), to perform analytics, and to better understand user interactions with the services (in our legitimate interest to administer, improve, and optimize the services). We may also allow third parties and service providers to use cookies on our Website to better tailor the services, products, and advertising on our Website and other websites.
Most browsers automatically accept cookies by default, but you can set your browser to delete or reject cookies using your browser controls. Please note that deleting or blocking cookies may negatively impact your user experience and may cause certain services, including certain features and general functionality, to not function properly or be unavailable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you notify us of your preferences via GPC, we will treat that signal as a valid opt-out request for that browser or device, and if we can associate the device sending the signal with a Shopify account, we will apply the opt-out request to that account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.
How we disclose personal data
In certain circumstances, we may disclose your personal data to third parties for the purposes of contract performance, legitimate interests, and other purposes With suppliers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide services and advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you instruct us, ask us to do so, or otherwise consent to us providing certain information to third parties with your consent, such as for the purpose of shipping products or through the use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
In connection with a business transaction, such as a merger or bankruptcy; to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce applicable terms of service; and to protect or defend the services, our rights, and the rights of our users or others.
Over the past 12 months, we have disclosed the following categories of personal data and sensitive personal data of users for the purposes set out above in "How we collect and use your personal data" and "How we disclose personal data":
We do not use or disclose sensitive personal data without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal data for the purpose of engaging in advertising and marketing activities, as follows.
Over the past 12 months, we have "sold" and "shared" (as those terms are defined in applicable law) personal data for the purposes of engaging in advertising and marketing activities as follows.
Third-party websites and links
Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not connected to or controlled by us, you should read their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on those sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may be visible to other users of the Services and/or users of those third-party platforms without limitation of use by us or any third party. Our inclusion of such links does not in itself imply that we endorse the content of these platforms or their owners or operators, except as disclosed in the Services.
Information about children
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below and request that it be deleted.
As of the effective date of this Privacy Policy, we have no actual knowledge that we have "shared" or "sold" (as those terms are defined in applicable law) the personal information of anyone under the age of 16.
Security and Storage of Your Data
Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecured channels to communicate with us when transmitting sensitive or confidential information.
How long we keep your personal data depends on various factors, such as whether we need it to manage your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal data. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may refuse your request as permitted by law.
Right of access/right to information: You may have the right to request access to the personal data we hold about you, including details of how we use and share your data.
Right to erasure: You may have the right to request that we erase the personal data we hold about you.
Right to rectification: You may have the right to request that we correct inaccurate personal data we hold about you.
Right to portability: In certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal data we hold about you and request that we transfer it to a third party.
Right to opt out of sale or sharing or targeted advertising: You may have the right to instruct us not to "sell" or "share" your personal information or to refuse to process your personal information for purposes that are considered "targeted advertising" as defined in applicable privacy laws. Please note that if you visit our site with your global privacy control signal set to opt-out, depending on your location, we will automatically consider this a request to opt-out of the "sale" or "sharing" of information for the device and browser you are using to visit the site.
Restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal data.
Withdrawal of consent: If we rely on consent to process your personal information, you may have the right to withdraw that consent.
Appeal: If we refuse to process your request, you may have the right to appeal our decision. You can do so by responding directly to our refusal.
Managing communication preferences: We may send you promotional emails, which you can opt out of at any time using the unsubscribe option displayed in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as about your account or orders you have placed.
You can exercise any of these rights if indicated on our website, or you can contact us using the contact details below.
We will not discriminate against you for exercising any of these rights. Before providing a substantive response to a request from you, we may need to obtain information to verify your identity, such as your email address or account information. In accordance with applicable laws, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting such a request from a representative, we will require the representative to provide proof that you have authorized them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have any complaints about how we process your personal data, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by filing a complaint with your local data protection authority. For the EEA, you can find a list of responsible data protection supervisory authorities here.
International users
Please note that we may transfer, store, and process your personal data outside the country in which you live. Your personal data is also processed by employees and third-party service providers and partners in these countries.
If we transfer your personal data outside Europe, we will rely on recognized transfer mechanisms such as the European Commission's standard contractual clauses or any equivalent agreements issued by the relevant US authority, unless the transfer is to a country that has been designated as providing an adequate level of protection.
Contact
If you have any questions about our privacy practices or this privacy policy, or if you wish to exercise any of the rights available to you, please call us or email us at support@barbaras-bags.com.
For the purposes of applicable data protection laws and unless otherwise expressly stated, we are the controller of your personal data.
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